Yes, another person can pick up your order through the Yandex Delivery service.
To do this, the following conditions must be met::
Ways to receive an order from another person
Upon receipt in the postamate:
- It is enough to know the order number and a special code to receive;
- A passport or other documents are not required.
Upon receipt at the pick-up point:
- It is recommended to change the recipient's details in the personal account in advance;
- You need to specify the full name and phone number of the person who will receive the order.;
- In some cases, you may be asked to show your documents.
How can I change the recipient's details?
In order for another person to receive the order at the pick-up point, it is necessary:
- Log in to your personal account;
- Find the required order in the "My orders" section;
- Click on the recipient's data editing button;
- Enter the full name and phone number of the person who will pick up the order;
- Save the changes.
Important recommendations:
- It is better to change the recipient's details in advance to avoid possible problems upon receipt.;
- Give the person all the necessary information: order number, receipt code, screenshot with barcode;
- Upon receipt at the pick-up point, it is recommended to have documents confirming the recipient's identity with you.
Thus, anyone can receive an order, the main thing is to properly prepare all the necessary data and transfer it to the recipient.
