If for any reason you decide to refuse the purchased product, you can do so in accordance with the Law of the Russian Federation "On Consumer Rights Protection" dated 07.02.1992 No. 2300-1.
It is important for us to provide a truly high-quality service. Therefore, we will make a replacement or refund without bureaucratic procedures.
Let us know at support@dunin-barkovsky.ru if you need to exchange or return an item for an order placed on the official Dunin-Barkovsky website.
Conditions
We will send a new product or refund the money if:
the product was not used
, it was bought on the official website
up to 7 days have passed since receipt
Transportation costs to the warehouse are paid by the buyer.
Methods
The address of the warehouse for delivery:
An electronic receipt and tags are required for registration.
To exchange, you need to issue a refund on the order and pay for the new product on the official website.
Refund of funds
Online
When paying on the website, the money will be returned to the card from which the payment was made within 2 weeks after receiving and checking the goods. You need to inform us about the change of details additionally.
